Frequently Asked Questions

  • All linear booth spaces include 8' drape along the back of your booth and 3' drape along the side of your booth and a Booth ID Sign.

  • No. Unless you have space in the Business Resource Center Section or Emerging Brands Pavilion, your booth space does not include carpet or furniture. You may order carpet through our Exhibitor Manual service order forms.

  • Yes, carpet or other approved flooring is required. Exhibitors may order carpet from our service provider (Arata Expositions) or they can bring their own carpet or flooring as long as it covers the entire floor space of their booth. If an exhibitor requires labor to lay their own carpet or floor covering, they should contact Arata for an estimate.

    • Linear booth spaces: The back section cannot exceed eight (8) feet and any sidewall in the front half of the booth may not be higher than four (4) feet
    • Island booth spaces: For Island booths (those with aisles on all sides) height limits please reach out to for further instructions.
  • No, electrical service is not part of the booth package and needs to be ordered separately. Please refer to the electrical order form located in the exhibitor manual.

  • No, there is no cost for exhibitor badges and there is no limit. However, no more than three representatives of the exhibitor may work per 100 sq. ft. of rented space at any one time.

  • Exhibitor set up is Wednesday, February 10th from 8:00 am to 5:00 pm. Exhibitor move out is Saturday, February 13th from 4:00 pm to 8:00 pm.

  • You can either send your freight to the advance shipping warehouse or directly to the convention center. Please refer to the online exhibitor manual for shipping and material handling rates and how to address your shipments.

    Advance Shipments to the Warehouse: Freight may start to arrive at the advanced warehouse on January 11th. If you ship to the warehouse your freight will be delivered to your booth at the Convention Center by Wednesday morning, February 10th. Material handling fees are higher if shipped to warehouse.

    Direct Shipping to the Convention Center: Direct shipments to the Convention Center can arrive on Wednesday, February 10th from 8:00 am - 4:00 pm. Shipments delivered directly to the convention center will be delivered to your booth as they are received.

  • Exhibitors are welcome to use any carrier they choose. However, Quad Express is the preferred shipper for Franchise Expo South. See the exhibitor manual for more detailed information.

  • Exhibitors can install and/or dismantle their own display as long as it takes no longer than 45 minutes to complete without the use of tools.

  • One person, in one trip, may hand carry items onto show floor. Exhibitors may move a "pop-up" display, equal or less than 10' in length, if capable of being carried by hand, or a 2 wheel baggage cart, by one full-time employee of the exhibiting company.

  • Show security guards will be on duty 24 hours a day from move in to move out. However, show security should not be relied upon to provide more than a presence to inhibit theft. Show Management, its agents, vendors and the convention center do not offer nor accept responsibility for exhibitors' property. As an additional safeguard, exhibitors may hire security service to provide exclusive security for their booth. Check with your insurance provider for information on an inexpensive Show Exhibiting Insurance Rider.

  • Most of the vendors provide a substantial discounted rate on their services provided you submit your order forms to them by a specific date. The deadline dates listed on all order forms refers to the date the discounted rates expire. All services are available after the deadline dates and on site but at a higher cost.

  • No. A hard copy of the Exhibitor Manual will not be mailed. A digital version will be shared.

  • Exhibitor Coffee: Morning coffee is available to all exhibitors each show morning from 8:30 am to 9:30 am in front of the sales office on the show floor.

    Exhibitor Party*: All Exhibitors are invited to join us at a private cocktail reception – on FRIDAY, February 12th, 2020 after the close of the show.

    *Invitations will be emailed to all Exhibitors

If you have additional questions, please contact Martin Joksimovic at or 201-881-1658.